Employee Engagement: Leveraging the Science to Inspire Great Performance

The benefits of an engaged workforce are clear: increased productivity, decreased turnover, and improved business results. However, employee engagement has remained stubbornly low and relatively unchanged over the last five years. To optimize investments in scarce resources, it is important to understand engagement as a concept and the workplace factors that drive it.

Drawing on data from a survey of 400 Canadian employees and a 10-year longitudinal data base of engagement surveys, this report establishes Signal49 Research’s Employee Engagement Model—a set of seven workplace factors that most influence employee engagement. Organizations can use the findings and best practices drawn from case studies of organizations with highly engaged workforces to evaluate their own measurement instruments, interpret the results, and make decisions on investments in good workplace practices.