Leading from the Middle: Managers Make the Difference

Building leadership capacity in organizations is urgent. Increasingly, organizations recognize that the greatest returns can come from building capacity among their middle managers.

Document Highlights

Read about the insights and experiences of senior executives, human resources practitioners, and middle managers in four leading Canadian organizations: Dofasco Inc., TELUS Corporation, Fairmont Hotels & Resorts, and RBC Royal Bank. These four organizations were selected based on their demonstrated commitment to building leadership and middle manager capacity.