This briefing introduces “Lean,” a relatively new approach that focuses on maximizing customer value by eliminating “waste” from workflow. Lean empowers employees to redesign their own work processes and create a culture of everyday problem solving.
“Lean” in Canadian Health Care: Doing Less While Achieving More
“Lean” in Canadian Health Care: Doing Less While Achieving More
Health and Healthcare
People and Culture
$0.00
Improving the performance of Canada’s health care system requires a deep exploration of value and the redesign of health care delivery processes. Otherwise, improved quality will continue to be tied to a need for added investment. “Lean,” based on the Toyota Production System, focuses on maximizing customer value through the elimination of “waste.” Its ultimate goal is to create a culture that empowers employees to eliminate waste through everyday problem solving. This philosophy, combined with a powerful methodology, supports process redesign and improvements in safety and quality. At the same time, it delivers health care at a lower cost while enhancing employee morale (or engagement).
Customers Who Downloaded This Also Liked
Require an accessible version of this research?
Upon request, Signal49 Research offers accessible versions of research. Please contact us to request your accessible version.
Learn more about our accessibility policies.
Effective January 26, 2026, AERIC Inc./Signal49 Research discontinued use of ‘The Conference Board of Canada’ name, logo and branding, which had been used by AERIC Inc./Signal49 Research under license from The Conference Board, Inc. The Conference Board, Inc. and its licensees, which are not affiliated with Signal49 Research, own all right, title and interest in THE CONFERENCE BOARD name and trademarks in Canada and have the exclusive right to their use in Canada since January 26, 2026.
