By improving the knowledge and potential of employees by just 10 per cent, organizational capacity would potentially produce breakthrough performance. The question is, how to get that extra 10 per cent and more?
Document Highlights
What should be taken away from the MCAD story?
- to look for value in unexpected places;
- that big wins can come from small changes;
- to revisit commonly held beliefs about how to manage people; and
- that both employees and the bottom line can benefit from changing, and sometimes breaking, the traditional rules of human resource management.
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