Travel Exclusive: Key Trends for the Travel Industry January-February 2008

The latest issue of Travel Exclusive features the third article in our ongoing series on the looming labour shortage that is facing Canada’s tourism industry. The article takes a close look at the expected impact of the labour shortage, from rising wage costs and reduced profit margins to industry rationalization and investor jitters.

Based on a series of focus groups with tourism business owners and managers, Tackling the Tourism Labour Shortage examines a number of topics, including what works and what doesn’t when it comes to recruiting and retention incentives. It also analyzes how different areas of the country, and different industry segments—such as accommodations and food and beverage—are likely to be affected.

In addition to projecting the scope of the labour crisis over the next 20 years, the article investigates some practical solutions, such as new technologies, alternative labour pools and changes to government policies.