HR Insights—Technology in Interviews: Improving Efficiency in Recruitment Without Losing Human Judgment
In this research, we examine the findings of the third quarterly 2025 HR Metrics Benchmarking Survey, which explored why teams use various interview formats, how they evaluate candidates, the role of AI and technology in interviews, and the feedback organizations give interviewees.
How many HR professionals and departments are adopting AI and related technology tools to support their interviewing and recruiting processes? What types of tools are they using, and to what ends? What are the risks and concerns associated with using AI to support hiring?
Read the issue briefing to get our full analysis.
Key findings
How technology is reshaping interviews
Adoption patterns for interview technology tools
Actionable insights
Appendix A: Methodology
Appendix B: Glossary
Appendix C: Respondent profile
Appendix D: Participating organizations
Appendix E: Bibliography


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