Change Management 2014: Engaging the People, Managing the Process

This e-Proceedings is a recording of the Change Management 2014: Engaging the People, Managing the Process conference held May 5 and May 6, 2014 in Toronto. Read the agenda

Change Management 2014: Engaging the People, Managing the Process
Toronto Marriott Downtown Eaton Centre Hotel • Toronto • May 2014

Opening Remarks

John Brewer
Executive Program Developer
Signal49 Research

Eve Zeville
Owner
Eve Zeville Change and Transition Solutions

Whither Change Management? Change Management’s Current State and Future Prospects

Gail A. Severini
Senior Consultant and Managing Director
Symphini Change Management Inc.

Donna Burnett Vachon
Associate Director, Leadership, Leadership and Human Resources Research
Signal49 Research

Beth Allen
Organizational Development Consultant
Centre for Addiction and Mental Health

Engaging the People, Managing the Process, Re-thinking Change

David McCullagh
Canadian Growth Leader, Xerox
Buck Consultants

Shane Morgenstern
National Communications Leader and Creative Director
Buck Consultants

Complexity Leadership and Emergent Change

Jamie A. Gruman
Associate Professor, Organizational Behaviour
University of Guelph

Appreciative Inquiry: Aspiring to and Realizing a New Future

Kathy P. Sabo
Executive Lead, Toronto Western Hospital and
Senior Vice-President, University Health Network

Combining Change & Project Management

Beth Allen
Organizational Development Consultant
Centre for Addiction and Mental Health

Paula Harrington
Director, Organizational Development
Centre for Addiction and Mental Health

Leading in Times of Change: The Cornerstones of Transformational Change

Peter R. Aceto
President and Chief Executive Officer
Tangerine Bank

Building Capacity to Manage Change

Donna Burnett Vachon
Associate Director, Leadership, Leadership and Human Resources Research
Signal49 Research

Is Change Management Strategic or Tactical?

Gail A. Severini
Senior Consultant and Managing Director
Symphini Change Management Inc.

Capturing Minds and Hearts

Cheesan Chew
Chief Customer Experience Officer
Idea Couture Inc.

Cutting through Complexity: Using Design to Put People at the Heart of the Process

Heather M.A. Fraser
Founder and Chief Executive Officer
Vuka Innovation Inc.

Helen Giffen
President
HG Communications Inc.

It’s People Who Innovate

Douglas Watt
Director, Industry and Business Strategy Research
Signal49 Research

Change Management as Fire Fighting: Nine Ways You Can Put Out Any Fire

Alison M. Konrad
Professor, Organizational Behavior
Richard Ivey School of Business

Allan E. Braatz
Senior Captain
London Fire Department

Employee Engagement—The Key to Transformation

Kelly Harper
Director, Customer Experience Learning
BMO Institute for Learning

Managing Change or Changing Behaviour? Lessons from the Front Line

Michael Gardam
Director, Ignite Consulting and Associate Professor, Medicine
University of Toronto

Deny, Defend, Disrupt: Developing Leadership for Chaotic Times

Doug Williamson
Chief Executive Officer
The Beacon Group

The Great GEN Divide—Understanding your Multigenerational Workforce

Bradley G. Hamilton
Managing Director, Engageonomics, Inc. and Author
Engageonomics, Harnessing The Power of Engaged Employees, Why Companies Get It Wrong

Closing Remarks

John Brewer
Executive Program Developer
Signal49 Research

Eve Zeville
Owner
Eve Zeville Change and Transition Solutions