English-Language Training at Robinson Paperboard Packaging: Learning for Safety

Robinson Packaging is a rare example of a small business that implemented a successful workplace literacy program based almost entirely on its own resources. The success of the program demonstrates the decisive role that dedicated management with a commitment to lifelong learning can play in upgrading workers’ literacy skills. Management at this company recognized the seriousness of the issues immediately and gave priority to addressing them. The results provide a model of the benefits an organization reaps when it goes beyond its comfort zone and extends its resources to cover workplace education efforts.