Strategies for Securing Our Future: Planning for Smart Growth – Open Text Corporation’s IT Future

Open Text Corporation is finding it increasingly difficult to find IT specialists with the right level of skills and experience. The company, however, is not relying on the marketplace alone to meet its demand for highly skilled and experienced IT workers. Open Text believes that it cannot simply “hire for the job”; instead, the firm is committed to building its own pipeline, developing staff internally, and preparing future IT workers through partnerships with post-secondary institutions to ensure a supply of talent for its operations. This case study identifies Open Text’s needs when it comes to IT professionals, and it discusses how the company is meeting those needs.