This biennial survey examines training expenditures, the training function in organizations, providers and recipients, content, delivery, evaluation and practices.
Document Highlights
Training & development and learning are key to the enhancement of an organization’s most prized asset—its human capital.
A number of trends suggest that learning and development will only grow in importance.
- The pace of globalization and change will continue to be rapid and constant, necessitating ongoing and more effective individual and collective learning.
- Technological advances, products and services have increasingly shorter shelf lives, and employees must be able to quickly and constantly upgrade their skills.
- An ageing workforce and the associated scarce skills challenge necessitate more frequent and innovative ways to leverage the knowledge of older workers and bring new employees quickly up to speed.
- Younger employees are aware of the fact that knowledge is the most valuable commodity in today’s labour market.

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